1. Who We Are
We are 360incentives.com Canada Inc. as well as our family of affiliated companies, including 360incentives.com USA, Inc., and 360incentives.com UK Limited (collectively referred to herein as “360insights,” “we,” “us,” or “our”).
3. If You Elect Not to Provide Personal Information
You may choose not to provide us with your Personal Information. However, if you choose not to provide your Personal Information, you will not be able to create an account on this Site, and hence you will be unable to apply for and receive any form of rebate or incentive from our Partners. In some cases, a rebate or incentive may be available by obtaining a mail in form from one of our Partners.
4. What Is Personal Information?
Personal Information includes: your name, address, telephone number, email address, credit card information, postal/zip code, town or city, and gender; click through activity, product preferences or instructions; information about your computer and about your visits to and use of this website, such as your IP address, geographical location, browser type, operating system, referral source, length of visit and number of page views; information that you provide to us for the purpose of registering with us (including your name, email address, telephone number, postal address, and company details); information relating to any transactions carried out between you and us or the manufacturers and distributors whom we represent including information relating to any purchases you make; information that you provide to us for the purpose of obtaining the Services, health and financial information, email notifications and/or newsletters; and, any other information that you choose to send to us.
5. Anonymized Data
6. Why We Collect Personal Information
7. How We Collect Personal Information
8. Sharing of Personal Information
9. International Data Transfers
360insights is a global organization and provides Service in a variety of jurisdictions. Sharing data cross-border is essential to the Services so that you receive the same high-quality service wherever you are in the world. As a result, we will, subject to law, transfer Personal Information collected in connection with the Services, to entities in countries where data protection standards may differ from those in the country where you reside. By accessing the Site and utilizing the Services, you understand and consent to our transfer of your Personal Information globally. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries will be entitled to access your Personal Information.
We try to ensure that you understand how we use your Personal Information. One of the ways this is done is by obtaining your consent. Consent may be either express or implied. Express consent is given when we specifically ask you if it is acceptable to you that we gather certain information and you explicitly agree that it is. Implied consent occurs when you provide information that may be Personal Information without objection. As we obtain only the information necessary to assist you with the transaction you require, we operate under the understanding that you have agreed to provide us with this Personal Information voluntarily and with knowledge of this Policy whenever you do so.
11. Withdrawal of Consent
Except as required by law, we will not use or disclose your Personal Information for any purpose for which you refuse us consent or later withdraw your consent. You may at any time withdraw your consent with future effect and without affecting the lawfulness of processing of your Personal Information based on the consent you provided before you withdrew it. If you withdraw consent, you agree that in spite of this withdrawal we may continue to use the Personal Information previously provided to us to the extent that we are contractually obligated to do so and to the extent necessary to enforce any contractual obligations you may have to 360insights. You also understand that although you can use our site for some purposes without providing us with any Personal Information, we need Personal Information about you for some Services, including those that require payment or involve an ongoing relationship with 360insights or our Partners. If you refuse to provide us with the Personal Information we require or later withdraw your consent to use and disclose this information, we may no longer be able to provide you with the Services.
12. Cookies and Device Identifiers
13. Site Usage Information
Like most websites, this Site gathers traffic patterns, site usage information and other aggregated data in order to evaluate our visitors’ preferences and the effectiveness of our Site. This aggregate usage data does not identify you individually. We may share anonymous, aggregated statistics about visitors to our Site with others outside our company, or we may allow third-parties to collect aggregate data through our Site.
We will advise you on request about what Personal Information about you that we have collected, as well as how it has or will be used. If you provide a written request for this information, we will provide it to you within a reasonable time following confirmation of your identity and may, if you are not a European Economic Area resident, charge a reasonable cost (e.g. photocopying and mail charges) to the individual making the request. We will inform you whether or not we hold Personal Information about you and, when possible, the source of the Personal Information, its use, and any parties to whom it may have been disclosed. You may be required to provide sufficient proof of your identity at this time to ensure the safety and security of the Personal Information we hold and that it is provided to individuals in accordance with this Policy. We reserve the right to decline to provide access to Personal Information where the information requested: would disclose Personal Information of another individual or of a deceased individual; is subject to legal privilege; is personal health information that was not provided to us directly by the individual requesting access; is not readily retrievable and the burden or cost of providing would be disproportionate to the nature or value of the information; does not exist, is not held, or cannot be found by us; could reasonably result in serious emotional harm to the individual or another individual, or serious bodily harm to another individual; or, may harm or interfere with law enforcement activities and other investigative or regulatory functions of a body authorized by statute to perform such functions. We will not respond to repetitious or vexatious requests for access.
15. Updating or Correcting Your Information
You may in most cases correct or update your Personal Information by accessing your Account directly, or by instructing us to do so on your behalf.
16. Security and Retention
We operate secure data networks protected by industry standard firewall and password protected systems, and maintain physical, encryption, electronic and procedural safeguards to guard the integrity and privacy of these servers and of your Personal Information. Although we cannot guarantee that there will never be a security problem, we and our agents that have access to your information carefully guard against the loss, misuse or alteration of the information we collect on our Site. We will retain your Personal Information for as long as your account is active or as needed to provide Services to you. We will retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
17. Delete Account / Withdraw Processing Consent
You are free to withdraw your account consent for 360insights to process your Personal Information by sending an email to email@example.com or by writing to us at 360insights, 300 King St., Whitby ON L1N 4Z4, Attention: Chief Privacy Officer
18. Residents of the European Economic Area
19. Privacy Shield Statements
20. Marketing communications
Where we are legally required to do so, we ask you for your prior consent before providing you with promotional materials or information (referred to as “Commercial Electronic Messages, or “CEM”s). You may revoke your consent to the receipt of CEMs at any time. This will not affect the processing of your Personal Information in relation to any rebate or incentive claim submitted to us on behalf of any of our manufacturer or distributor clients.
22. Governing Law
23. For More Information or Assistance
Personal data is information relating to an identified or identifiable natural person, such as a national identification number, physical, physiological, mental, economic, cultural, social identifiers and, in some cases, IP address or mobile device identifier. Merz collects data about you so that we can provide you information about Merz products and improve your experience of our website. For example, we may ask if you would like to receive information about our products or promotions, in which case we may ask you for personal data such as your name, mailing address or email address. Merz also automatically collects technical information when you visit our websites such as your Internet Protocol (“IP”) address, internet browser type, browser language, and the date and time of your visit. Gathering this information helps protect the security of our websites and helps us understand aggregate statistical information regarding how our website is used.
This website uses Google Analytics, a web analytics service of Google Inc., (“Google”). Google Analytics uses cookie text files to analyze how our websites are used. Google uses the data stored on these cookies to compile reports on website activities and to provide further services related to the use of the website. Google may also transfer this information to third parties if required to do so by law or if third parties process this data on behalf of Google. You can object to data collection and storage by Google Analytics at any time by downloading and installing a browser deactivation add-on. This prevents Google Analytics from storing and processing data about your website visits. For more information and instructions on how to download and install, see https://tools.google.com/dlpage/gaoptout
We use Google fonts to make our website faster and more responsive. Google Fonts is an unauthenticated service. No cookies are sent by website visitors to Google Fonts. In order to serve fonts as quickly and efficiently as possible with the fewest requests, Google caches all requests made to its servers so that your browser only contacts Google Fonts when it needs to. The result is that website visitors send very few requests to Google. Google does log records of the font file requests, and access to this data is on a need-to-know basis and kept secure. Google Fonts also keeps aggregated usage numbers to track how popular font families are.
If you complete a contact form asking for us to send you information about Merz products we will store the information you send us about yourself. We will only use this personal data for the purposes you indicate are acceptable on the web contact form.
Sharing Your Personal Data
Other Uses of Personal Data
In addition to the uses described above, Merz uses your personal data to provide you products and services and to personalize our offerings to you. We also use your personal data to support our business functions, such as fraud prevention, marketing, and legal functions. To do this, we combine personal and non-personal information, collected online and offline, including information from third party sources. Merz’s use of your personal data may include: • Fulfill Requests: To fulfill your requests for products and services and communicate with you about those requests; • Understand Customer Behavior: To better understand customer behavior so that we may improve our marketing and advertising efforts and to improve the distribution of our products and services; • Personalize Offerings: To help us personalize our service offerings, websites, mobile services, and advertising; • Protection: To protect the security and integrity of our websites, mobile services, and our business; • Legal: To comply with legal and/or regulatory requirements; • Responding to Customer: To respond to reviews, comments, or other feedback you provide us; and • Employment Applications: In connection with a job application or inquiry, you may provide us with data about yourself, including your educational background or and other information, including your ethnicity where required or permitted by law. We may use this information throughout Merz, its subsidiaries and affiliates, and its joint ventures for the purpose of employment consideration.
Security is important to Merz. Merz uses technical and physical safeguards to protect the security of your personal data from unauthorized disclosure. We use encryption to keep all your information secure. Nevertheless, such security measures cannot prevent all loss, misuse or alteration of personal data and we are not responsible for any damages or liabilities relating to any such incidents to the fullest extent permitted by law. Where required under law, we will notify you of any such loss, misuse or alteration of personal data that may affect you so that you can take the appropriate actions for the due protection of your rights. Merz also reviews its security procedures periodically to consider appropriate new technology and updated methods.
Data Retention and Storage
Merz retains your information for business purposes, for as long as your account is active, or as long as is reasonably necessary to provide you with our products and services. Merz will also retain your information as reasonably necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
Collection of Information from Children
The Merz recognizes the importance of protecting the privacy and safety of children. Our website and services are primarily directed towards the general audience and are not directed towards children. We do not knowingly collect information about children under the age of 13 however there are some instances where we may collect information, but we will make sure parental consent is achieved beforehand. A parent or guardian of a child may contact us at 1-844-469-6379 and ask for our Privacy Office to request that we delete such information.
International Transfer of Personal Information
In addition Merz may share customer information within our family of companies for a variety of purposes, for example to provide you with the latest information about our products and services and offer you our latest promotions. This may involve the transfer of personal data to other locations outside your home country to other Merz companies in different locations around the world. Merz complies with all national data transfer laws.
Rights of European Union Residents
Under the EU General Data Protection Regulation (“GDPR”), you have the right to request a copy of your personal data stored at Merz or at Merz’ contractors (Article 15 GDPR). We kindly ask you to send such requests in written form stating your name, address and phone number, so that we can confirm your identity. You also have the right to request corrections (Article 16 GDPR) or deletion (Article 17 GDPR) of your personal data stored at Merz. You may contact the Data Protection Officer of Merz under:
Merz North America, Inc. Chief Privacy Officer 6501 Six Forks Road Raleigh NC 27615 firstname.lastname@example.org
If a European Union resident is dissatisfied with the handling of your personal data by Merz, you have the right to object to processing of your personal data at any time (Article 21 GDPR). You may send your concern about the processing of your personal data to the Data Protection Officer of Merz under the address or e-mail address given above. We kindly ask you to send such concerns (or objection) in written form stating your name, address and phone number, so that we can confirm your identity.
Merz contact information